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PopnationGo respects your privacy. This Privacy Policy explains what information we collect, how we use it, how we protect it, and what choices you have when using our website, submitting forms, making payments, or booking a PopnationGo travel experience.

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By using PopnationGo.com, submitting your information, joining our interest list, making a payment, or booking a trip with PopnationGo, you agree to this Privacy Policy.

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1. About PopnationGo

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PopnationGo provides curated and guided travel experiences focused on Africa, beginning with Senegal. Our services may include trip planning, housing, guided activities, local transportation, lodging coordination, food coordination, translation support, cultural experiences, and customer communication.

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This Privacy Policy applies to information collected through our website, online forms, emails, messages, payment pages, booking forms, and trip-related communication.

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2. Information We Collect

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PopnationGo may collect personal information when you visit our website, submit a form, contact us, make a payment, or book a trip.

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The information we may collect includes:

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• Full name

• Email address

• Phone number

• Mailing address, if needed

• Date of birth, if needed for travel planning

• Emergency contact information

• Passport status or travel document information

• Flight details, once booked

• Food allergies or dietary needs

• Medical concerns or physical limitations you choose to share

• Room preferences

• Trip preferences

• Payment information

• Messages, questions, and communication history

• Photo and video consent preferences

• Information submitted through traveler intake forms, booking agreements, waivers, or contact forms.

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3. Payment Information

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PopnationGo may use third-party payment providers such as Wix Payments, Stripe, Square, PayPal, or another approved provider to process payments.

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PopnationGo does not directly store your full credit card number or full banking information.

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Payment providers may collect and process payment details according to their own privacy policies, terms, and security practices.

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4. How We Use Your Information

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PopnationGo may use your information to:

• Respond to your questions

• Send trip details

• Add you to an interest list

• Process bookings

• Create invoices or payment links

• Confirm payments

• Manage payment plans

• Prepare trip documents

• Coordinate lodging, transportation, meals, and activities

• Communicate important updates

• Confirm emergency contact details

• Support health, allergy, or dietary needs when possible

• Improve our website and customer experience

• Send marketing updates, if you choose to receive them

• Confirm photo/video consent

• Maintain business records

• Comply with legal, financial, or safety requirements

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5. Travel-Related Information

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Because PopnationGo provides travel experiences, we may need certain information to help coordinate your trip safely and properly.

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This may include your legal name, phone number, emergency contact, food allergies, medical concerns, passport status, flight details, room preference, and other trip-related information.

This information helps us organize the group, communicate with you, plan transportation, prepare vendors, and respond in case of an emergency.

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6. Medical, Allergy, and Emergency Information

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You may choose to share health-related details, food allergies, medications, physical limitations, or emergency contact information.

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PopnationGo only requests this type of information when it may help with trip planning, safety, meals, transportation, lodging, or emergency support.

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You are responsible for providing accurate and updated health, allergy, and emergency information before the trip.

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PopnationGo cannot guarantee that every vendor, restaurant, hotel, activity provider, or local service can fully accommodate every medical, dietary, or personal need.

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7. How We Share Your Information

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PopnationGo does not sell your personal information.

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We may share limited information when needed to provide services, complete bookings, process payments, or operate the business.

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Information may be shared with:

• Payment processors

• Website providers

• Email or form platforms

• Lodging providers

• Transportation providers

• Activity vendors

• Local guides or support staff

• Restaurants or food providers, if dietary needs are involved

• Travel service providers

• Legal, tax, accounting, or business advisors

• Government, law enforcement, or emergency services if required by law or safety concerns

We only share the information that is reasonably needed for the specific purpose.

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8. Marketing Communication

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If you join our interest list, submit a form, or request trip information, PopnationGo may contact you by email, phone, text message, or social media message about trip updates, launch announcements, travel details, payment reminders, or future PopnationGo experiences.

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You can request to stop receiving marketing messages at any time by contacting us.

Even if you opt out of marketing messages, we may still contact you about important booking, payment, legal, safety, or trip-related matters.

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9. Photos and Videos

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PopnationGo may take photos and videos during trips for memories, documentation, social media, promotion, and marketing.

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Travelers will be asked to complete or respond to a Photo/Video Consent Form.

Your photo/video consent preference will help determine whether PopnationGo may use your image, likeness, voice, or appearance in promotional content.

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If you do not want to appear in marketing content, you must notify PopnationGo in writing and complete the proper consent form.

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10. Website Information and Cookies

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When you visit PopnationGo.com, certain information may be collected automatically by our website platform or analytics tools.

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This may include:

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• Device type

• Browser type

• IP address

• Pages visited

• Time spent on the website

• Links clicked

• General location information

• Website traffic behavior

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This information helps us understand website performance, improve the customer experience, and better market our services.

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Our website may use cookies or similar tracking tools. You may be able to control cookies through your browser settings.

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11. Third-Party Links

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PopnationGo.com may include links to third-party websites, payment providers, social media pages, travel resources, forms, or vendor websites.

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PopnationGo is not responsible for the privacy practices, policies, content, or security of third-party websites or services.

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When you leave our website or use a third-party service, you should review that provider’s own Privacy Policy and Terms.

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12. Data Security

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PopnationGo takes reasonable steps to protect personal information from unauthorized access, misuse, loss, or disclosure.

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However, no website, online form, email system, payment processor, or digital storage method is 100% secure.

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By using our website and services, you understand that information shared online carries some risk.

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13. How Long We Keep Information

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PopnationGo may keep your information for as long as needed to:

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• Respond to your request

• Manage your booking

• Complete your trip

• Maintain business records

• Handle payment records

• Comply with legal, tax, or accounting responsibilities

• Resolve disputes

• Improve future services

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We may delete, archive, or securely store information when it is no longer needed.

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14. Your Choices

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You may contact PopnationGo to:

• Update your contact information

• Correct inaccurate information

• Ask questions about your personal information

• Request removal from the interest list

• Request that we stop sending marketing messages

• Update your photo/video consent preference

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Some information may need to be kept for legal, tax, payment, safety, or business record purposes even after a request is made.

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15. Children’s Privacy

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PopnationGo services are intended for adults.

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PopnationGo services are intended for adults 18 years of age or older. PopnationGo does not knowingly collect personal information from anyone under 18. If we learn that we have collected personal information from someone under 18 without parent or legal guardian consent, we will take reasonable steps to delete that information. Travelers under 18 may not book a PopnationGo trip on their own.

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16. International Travel and Data Sharing

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Because PopnationGo coordinates international travel experiences, some information may need to be shared with service providers, vendors, guides, or support contacts in the destination country.

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This may include information needed for lodging, transportation, activity coordination, food needs, emergency support, or group planning.

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By booking a PopnationGo trip, you understand that certain trip-related information may be shared as needed to provide the travel experience.

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17. Legal Requirements

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PopnationGo may share information if required to do so by law, legal process, government request, emergency situation, safety concern, fraud investigation, payment dispute, or to protect the rights, safety, and property of PopnationGo, travelers, staff, vendors, or others.

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18. Updates to This Privacy Policy

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PopnationGo may update this Privacy Policy at any time.

The updated version will be posted on PopnationGo.com with a new “Last Updated” date.

Continued use of our website or services after changes are posted means you accept the updated Privacy Policy.

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19. Contact Information

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For questions about this Privacy Policy, contact PopnationGo at:

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Business Name: PopnationGo

Owner/Founder: Pape Coundoul
Email: PopnationGo@gmail.com
Phone: (513)-602-1870

Website: PopnationGo.com

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